Last updated: April 2026
Schedra Labs LLC (“Schedra Labs,” “we,” “our,” or “us”), a Delaware Limited Liability Company, is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit https://schedralabs.com and utilize our integrated AI intelligence platform. 1.What does Schedra Labs do? Schedra Labs is a SaaS platform that helps businesses plan, execute, and optimize digital marketing workflows from one interface. Our platform combines social media scheduling and publishing, campaign planning tools, marketing performance dashboards, decision-support modules, and optional ad-management workflows. Schedra Labs is not a data-reselling business. We provide workflow software and analytics tooling for clients who manage their own marketing activity. For more information about Schedra Labs, please see the “About Us” section of our Site at https://schedralabs.com/about. 2.Information We Collect 2.1. Account Information: When you create an account, we collect: - Email address - Full name - Profile information you provide - Account preferences and settings 2.2. Platform Connection Data: When you connect social media platforms via OAuth, we store: - OAuth access tokens and refresh tokens (encrypted) - Platform user IDs - Connected account metadata - Token expiration dates - Connection status and permissions We support a range of third-party platforms (currently 32), including but not limited to: Facebook, Instagram, Threads, X (formerly Twitter), TikTok, and YouTube 2.3. Content and Media: We store the content you create and schedule through our platform: - Generated videos and images - Captions and post text - Scheduled post data and metadata - Content generation prompts and settings - Upload history and asset library 2.4. Analytics and Usage Data: We collect and store performance metrics including: - Post performance analytics from connected platforms - Engagement metrics (views, likes, shares, comments) - Content generation history and statistics - Platform usage patterns and feature adoption - Credit balance and transaction history 2.5. Email Communication Data: We store email-related information: - Email preferences and subscription status - Email campaign engagement (opens, clicks) - Notification history and delivery status - Unsubscribe requests and preferences 2.6. AI Training Data: If you opt-in to AI training features, we collect: - Sample posts for brand voice analysis - Branding guidelines and preferences - Custom prompts and templates - Performance benchmarks 2.7. Advertising Performance Data: If you connect ad accounts (e.g., Meta Ads, Google Ads), we collect ad spend, campaign performance metrics, and creative assets to provide management and optimization features. 2.8. Affiliate Information: For participants in our Affiliate Program, we collect payment information (e.g., PayPal/banking details) and referral tracking data to process commission payouts. 3. How We Use Your Information We use the collected information to: - Provide and maintain the Schedra Labs service - Schedule and publish content to your connected platforms - Generate AI-powered content (videos, images, captions) - Analyze post performance and provide analytics - Send service notifications and updates - Process payments and manage your credit balance - Improve our AI models and service features - Provide customer support - Comply with legal obligations 4. Data Retention We retain your information as follows: - Account data: Retained while your account is active - OAuth tokens: Stored until disconnected or expired - Generated content: Retained for 90 days after account deletion, or until deleted by you - Scheduled posts: Retained until published or deleted - Analytics data: Retained for 12 months - Email logs: Retained for 90 days - Deleted account data: Permanently deleted within 30 days of account deletion request 5. Third-Party Services 5.1. Social Media Platforms: When you connect platforms, we interact with their APIs to: - Authenticate your account - Publish scheduled content - Retrieve analytics data Each platform's data usage is governed by their respective privacy policies. 5.2. AI Content Generation: We use third-party AI services for content generation. Prompts and generated content may be processed by these services according to their privacy policies. 5.3. Payment Processing: Payment transactions are processed by secure third-party payment providers. We do not store full credit card information. 5.4. Please note the Service uses third-party services, and if you use these third-party services through the Service, you are subject to the privacy policies of these third-party services (as applicable), including but not limited to: Third-Party Service Location X Privacy Policy https://x.com/en/privacy Meta Privacy Policy https://www.facebook.com/privacy/policy/ Facebook Terms https://www.facebook.com/terms.php Instagram Terms https://help.instagram.com/581066165581870 Meta Platform Terms https://www.facebook.com/legal/terms X (Twitter) Terms https://privacy.x.com/en/blog/2025/updates-tos-privacy-policy Instagram Data Policy https://help.instagram.com/155833707900388 LinkedIn Privacy Policy https://www.linkedin.com/legal/privacy-policy WhatsApp Privacy Policy https://www.whatsapp.com/legal/privacy-policy TikTok Privacy Policy https://www.tiktok.com/legal/page/us/privacy-policy/en Pinterest Privacy Policy https://policy.pinterest.com/en/privacy-policy YouTube Privacy https://policies.google.com/privacy Youtube Terms https://www.youtube.com/t/terms Reddit Privacy Policy https://www.reddit.com/policies/privacy-policy Google Privacy Policy https://policies.google.com/privacy Google Terms https://policies.google.com/terms Google Analytics Privacy Policy https://policies.google.com/privacy Twitch Privacy Notice https://www.twitch.tv/p/en/legal/privacy-notice/ Stripe Privacy Policy https://stripe.com/privacy Apple Privacy Policy https://www.apple.com/legal/privacy/data/en/apple-pay/ 6. Data Sharing and Disclosure We do not sell your personal data to third parties. We may share your information only in the following circumstances: - With your consent: When you explicitly authorize sharing - With connected platforms: To publish content as you instruct - Service providers: With vendors who help us provide the service (email, hosting, payment processing) - Legal compliance: When required by law, regulation, or legal process - Safety and security: To protect rights, property, or safety of Schedra Labs, our users, or others 7. Data Security We implement industry-standard security measures including: - Encryption in transit (HTTPS/TLS) - Secure authentication and session management - Access controls and role-based permissions - Regular security audits and monitoring - Encrypted storage of sensitive tokens However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security. 8. Your Privacy Rights You have the following rights regarding your personal data: 8.1. Right to Access: You can request a copy of your personal data we hold. Contact legal@schedralabs.com to request your data. 8.2. Right to Deletion: You can request deletion of your account and associated data by: - Visiting Settings > Account > Delete Account in the app - Emailing legal@schedralabs.com with your deletion request Deletion takes effect within 30 days. Some information may be retained for legal compliance. 8.3. Right to Correction: You can update your account information directly in Settings or request corrections via email. 8.4. Right to Data Portability: You can request an export of your data in a machine-readable format by contacting legal@schedralabs.com 8.5. Right to Opt-Out: You can opt out of marketing emails by: - Clicking "Unsubscribe" in any marketing email - Updating preferences in Settings > Email Preferences - Visiting our unsubscribe page 8.6. Platform Data Deletion: If you connected Schedra Labs via Facebook/Instagram and want to delete your data: - Go to your Facebook Settings > Apps and Websites - Remove Schedra Labs - Submit a data deletion request through our app or email 9. Advertising We may display non-targeted advertisements within our platform. These ads do not use your personal data for targeting. No behavioral tracking or cookies are used for advertising purposes. 10. Children This Service is intended for a general audience and is not directed at children under thirteen (13) years of age. Consistent with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly request personal information from anyone under the age of 13 without requiring parental consent. Any person who provides their personal information to us through our Site or Service represents that they are at least 13 years of age. If you are a parent or guardian and you believe we have collected information from your child in a manner not permitted by law, contact us at legal@schedralabs.com. We will remove the data to the extent required by applicable laws. We do not knowingly “sell” or “share,” as those terms are defined under the California Consumer Privacy Act, as amended, the personal information of minors under 16 years old who are California residents. If you are a California resident under 18 years old and registered to use the Service, you can ask us to remove any content or information you have posted on the Service. To make a request, email us at the email address set out in the “Contact” section with “California Under 18 Content Removal Request” in the subject line, and tell us what you want removed. We will make reasonable good faith efforts to remove the post from prospective public view, although we cannot ensure the complete or comprehensive removal of the content and may retain the content as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 11. International Data Transfers Your information may be transferred to, and processed in, countries other than the country in which you are resident. For example, if you are a resident of Canada, your personal information may be transferred to the United States for processing. These countries may have data protection laws that are different to the laws of your country. Specifically, our servers are located in the United States, and our group companies and third party service providers and partners operate around the world. This means that when we collect your information we may process it in any of these countries. However, we have taken appropriate safeguards to ensure that your information will remain protected in accordance with this Privacy Policy and applicable legal requirements. These include our use of European Commission-approved Standard Contractual Clauses (along with the UK Addendum, where appropriate) and, as applicable, our commitment (and commitments made by third party transferees) to honor the principles set forth in the Data Privacy Frameworks (defined below), to the extent each such Data Privacy Framework is accepted as a lawful mechanism under which personal data can transfer in compliance with applicable laws. 12. Transfers Outside the EEA, United Kingdom, and Switzerland Schedra Labs LLC. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce (collectively, “Data Privacy Frameworks”). 13. California Privacy Rights (CCPA) California residents have additional rights under the California Consumer Privacy Act: - Right to know what personal information is collected - Right to know if personal information is sold or shared - Right to opt-out of sale of personal information (we do not sell data) - Right to deletion - Right to non-discrimination for exercising privacy rights 14. Privacy Complaints in Brazil In circumstances in which Brazil law is controlling, we commit to resolve complaints about your privacy and our collection or use of your information. We have further committed to refer unresolved privacy complaints to an independent dispute resolution mechanism. 15. Cookies, similar tracking technology, and analytics We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use information about you. For further information about the Cookies, please see our Cookie Policy. We also use analytics services, such as Google Analytics, to help us understand how users access and use the Service. Google provides tools to allow you to opt out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/. As indicated above, vendors may act as our service providers, or in certain contexts, independently decide how to process your information. We encourage you to familiarize yourself with and consult their privacy policies and terms of use. 16. Updates to this Privacy Policy We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy. 17. Governing Law & Jurisdiction These Privacy Policy are governed by the laws of the State of Delaware. Any legal disputes shall be resolved exclusively in the state or federal courts of Delaware. Contact Schedra Labs LLC A Delaware Limited Liability Company 850 West End Avenue New York, NY 10025 Email: legal@schedralabs.com (Privacy Inquiries) Email: media@schedralabs.com (Service Inquiries)
